What happens when a customer orders

1. Your customer buys from your store and pays you.
2. The order appears in Orders in Supplio. We work out the fulfilment cost, which usually takes a few seconds.
3. You review and pay the fulfilment cost. See paying for orders.
4. You approve the order for fulfilment.
5. A fulfilment partner prints your label, packs the order and dispatches it.
6. Tracking is added to the order in your store.

Orders are never released automatically. You decide which orders we fulfil.