- Check the store is connected. In Stores, the card should say it’s connected. If not, reconnect it.
- Repair the connection. Use Repair connection to fix the links that send orders to Supplio.
- Check the product came from Supplio. Supplio only fulfils products you published from Supplio. Products you created yourself aren’t sent to us.
- Check the switcher. If you have several stores, make sure the right store is selected.
Still missing? Contact us with the order number from your store.
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